CUSTOMISE YOUR HOLIDAY  

Careers

New Shan Travel is looking for talented individuals to join our family! You will work in a close knit team with likeminded individuals in a fun and lively environment! As one of the biggest wholesalers to other agents in Singapore, this has allowed us to make an impact on countless travellers. We are not just a travel agency, we are an organization that is constantly searching for innovative solutions and products to meet the needs of our customers and market!

Looking for a career in the travel industry? Join us today by applying for an appropriate role below!

1. Corporate Sales Executive

 

Job Responsibilities
  • Actively source for and acquire new SME and MNC corporate accounts, and revive dormant accounts.
  • Ensure existing corporate accounts are well-serviced and be the liaison between them and our ticketing consultants.
  • Track and ensure prompt payment by corporate accounts.
  • Prepare travel reports.
  • Perform due diligence on existing accounts and prospects.
  • Work closely with tourism boards, airlines and travel partners.
  • Collate and analyse data.
Requirements
  • At least a diploma holder or above
  • Prior experience in the travel industry is an advantage.
  • Sales and service oriented.
  • Pleasant personality with excellent presentation skills.
  • Fluent in English and Mandarin, both written and verbal.
  • Good communication and writing skills.
  • Good MS Office skills.
  • Good work ethics, self-driven and sense of urgency.
Working Hours
  • Monday-Friday: 9am – 6.30pm

To apply for this position, kindly submit your CV to New Shan Travel

We regret only shortlisted candidates will be notified.

 

2. Tour Officer

 

Job Responsibilities
  • Attend to travel enquiries from phone calls, email, social media etc.
  • Attend to walk-in customers during duty at tour counter.
  • Issue travel documents, follow up with post-sales servicing etc.
  • Other adhoc duties as assigned by superiors.
Requirements
  • Bilingual
  • Sales oriented
  • Provide good customer service
  • Computer literate
  • Careful and detailed
Working Hours
  • Monday-Friday: 10am – 7pm , Alternate Sat: 9am-5pm

As this is a sales role, commissions will depend on performance.

To apply for this position, kindly submit your CV to New Shan Travel

We regret only shortlisted candidates will be notified.

 

3. IT Executive

 

Job Responsibilities
  • Provide IT technical end user and application support.
  • Conduct basic user training for in-house applications and Microsoft Office suite.
  • Responsible for daily operation and maintenance of Server (Windows & Linux), Systems/Network Infrastructure Administration & Support, including Global Distribution Systems (GDS) servers.
  • Monitor and maintain server and device health checks & backups.
  • Manage VMWare server administration and virtual desktop infrastructure.
  • Manage Organization’s IT Asset and documentation.
  • Participate in the selection and implementation of Travel Technology solutions.
  • Assist in the Procurement and Licensing process.
  • Assist in Microsoft 365 Administration & configurations.
  • Assist in setup of events and roadshows.
  • Assist to manage infrastructure and physical security and PCI compliance.
  • Participate in Infrastructure Projects and implementation.
  • Work closely with vendors and contractors on systems, replacement work or troubleshooting.
  • Work closely with internal and external stakeholders.
  • Any other duties as assigned.
Requirements
  • Diploma in Information Technology or its equivalent with at least 3 years of hands on relevant technical working experience.
  • Knowledgeable in General IT and end user support.
  • Experience in configuring Firewall, Routers and Network switches.
  • Experience in Microsoft Office 365 administration.
  • Experience with VMWare vSphere and VMWare VDI Administration and Optimization will be an advantage.
  • Experience with Microsoft Hyper-V will be an advantage.
  • Able to work independently and team player.
  • Good verbal and writing communication skills.
  • Possess a positive attitude and willingness to learn.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Fresh graduates with relevant qualifications are welcome to apply.
  • Required to be on standby after office hours.
  • Experience in travel industry will be an advantage.
Working Hours
  • Monday-Friday: 9am – 6.30pm

To apply for this position, kindly submit your CV to New Shan Travel

We regret only shortlisted candidates will be notified.