Careers
New Shan Travel is looking for talented individuals to join our family! You will work in a close knit team with likeminded individuals in a fun and lively environment! As one of the biggest wholesalers to other agents in Singapore, this has allowed us to make an impact on countless travellers. We are not just a travel agency, we are an organization that is constantly searching for innovative solutions and products to meet the needs of our customers and market!
Looking for a career in the travel industry? Join us today by applying for an appropriate role below!
1. Corporate Sales
Job Responsibilities
- Actively source for and acquire new SME and MNC corporate accounts, and revive dormant accounts.
- Ensure existing corporate accounts are well-serviced and be the liaison between them and our ticketing consultants.
- Track and ensure prompt payment by corporate accounts.
- Prepare travel reports.
- Perform due diligence on existing accounts and prospects.
- Work closely with tourism boards, airlines and travel partners.
- Collate and analyse data.
Requirements
- At least a diploma holder or above
- Prior experience in the travel industry is an advantage.
- Sales and service oriented.
- Pleasant personality with excellent presentation skills.
- Fluent in English and Mandarin, both written and verbal.
- Good communication and writing skills.
- Good MS Office skills.
- Good work ethics, self-driven and sense of urgency.
Interested applicants, please forward your CV to [email protected]
2. Corporate Travel Consultant
Job Responsibilities
- Service corporate accounts’ travel needs, including but not limited to reservations, ticketing, hotel booking, visa applications.
- Take turn to be on duty for after-office hours servicing.
- Service corporate accounts’ after-sales requirements, such as reissue, revalidation, cancellation, refund.
Requirements
- Prior experience in the travel industry is a definite advantage.
- Experienced in using GDS such as Sabre.
- Able to provide good service and handle pressure whilst being efficient and accurate.
- Good communication and writing skills.
- Good MS Excel and Word skills.
Interested applicants, please forward your CV to [email protected]
3. Executive, Wholesale Ticketing
Job Responsibilities
- Services sub-agents’ needs, including but not limited to ticketing, reissue, void, cancellation, revalidation, reservations and enquiries.
- Takes turn to be on duty for after-office hours servicing.
- Other ad-hoc duties as and when required.
Requirements
- Prior experience in the travel industry is a definite advantage.
- Experienced in using GDS such as Sabre, Travelport and Amadeus.
- Able to provide good service and handle pressure whilst being efficient and accurate.
- Good communication and writing skills.
- Good MS Excel skills.
Interested applicants, please forward your CV to [email protected]
4. Fare Controller
Job Responsibilities
- Download, edit and disseminate airline circulars, notices and fares internally (staff) and externally (sub-agents).
- Maintain database of information, including but not limited to, fares, notices, circulars, ticket stock and sub-agents.
- Extract, compile and analyse various reports such as performance, ticket stock, incentives and yield for internal and external uses.
- Perform in-depth pricing analyses and yield management.
- Formulate optimal pricing strategies.
- Update and manage our automated ticketing tools and solutions.
- Negotiate with airlines on fares.
- Arrange trainings for staff pertaining to fares and airline matters.
- Be the liaison point between company and all airlines.
Requirements
- Prior experience in the travel industry is an advantage.
- Diploma and above.
- Analytical, detailed and sharp.
- Highly proficient in Excel.
- Able to multitask efficiently.
Interested applicants, please forward your CV to [email protected]
5. IT Executive
Job Responsibilities
- Provide IT technical end user and application support.
- Conduct basic user training for in-house applications and Microsoft Office suite.
- Responsible for daily operation and maintenance of Server (Windows & Linux), Systems/Network Infrastructure Administration & Support, including Global Distribution Systems (GDS) servers.
- Monitor and maintain server and device health checks & backups.
- Manage VMWare server administration and virtual desktop infrastructure.
- Manage Organization’s IT Asset and documentation.
- Participate in the selection and implementation of Travel Technology solutions.
- Assist in the Procurement and Licensing process.
- Assist in Microsoft 365 Administration & configurations.
- Assist in setup of events and roadshows.
- Assist to manage infrastructure and physical security and PCI compliance.
- Participate in Infrastructure Projects and implementation.
- Work closely with vendors and contractors on systems, replacement work or troubleshooting.
- Work closely with internal and external stakeholders.
- Any other duties as assigned.
Requirements
- Diploma in Information Technology or its equivalent with at least 3 years of hands on relevant technical working experience.
- Knowledgeable in General IT and end user support.
- Experience in configuring Firewall, Routers and Network switches.
- Experience in Microsoft Office 365 administration.
- Experience with VMWare vSphere and VMWare VDI Administration and Optimization will be an advantage.
- Experience with Microsoft Hyper-V will be an advantage.
- Able to work independently and team player.
- Good verbal and writing communication skills.
- Possess a positive attitude and willingness to learn.
- Ability to multi-task, prioritize, and manage time effectively.
- Fresh graduates with relevant qualifications are welcome to apply.
- Required to be on standby after office hours.
- Experience in travel industry will be an advantage.
Interested applicants, please forward your CV to [email protected]