We are staying here right now and I love the hotel so much I wanted to put in a good review. First of all we're staying on the executive floor...
We are staying here right now and I love the hotel so much I wanted to put in a good review. First of all we're staying on the executive floor so it might be different than the standard floors. It is very modern and seems newly renovated. The rooms are huge even for Canadian standards. We have three beds for an excellent price. The staff are Beyond kind and friendly. Which seems to be the trend in Japan and we just love the people and the customer service. The hotel is very close to the Kyoto train station (about 8 minute walk). They also have a shuttle that will take you to and from and it runs until 9 p.m. in all it has been a wonderful stay and we're still here for a couple more days.
Side note we ate at Kaza for breakfast and the food was so good. We like the variety and the Japanese style dishes. We didn't have a hotel coupon and didn't know about it but the hotel staff are so honest they still gave us the discounted price. We didn't even know about that discount. Thank you to the staff.
Pros: The hotel is beautiful. We had a modern room with three beds and plenty of space. The bathtub was amazing (not tiny like in most hotels in Japan) and...
Pros: The hotel is beautiful. We had a modern room with three beds and plenty of space. The bathtub was amazing (not tiny like in most hotels in Japan) and the shower head had different positions so you could enjoy it's full pressure. They changed amenities every day (we stayed 4 nights). They gave us three extra luggage-racks and two extra harder pillows when we asked for them. The hotel shop is very nice. Cons: they refused to make a reservation for a restaurant for the day after the end of our stay! The breakfast and dinner buffet at Kaza were very bad specially for its price. The water at the vending machine was twice the price than outside. There should be a way to close the blinds so that when you stay with your family they can't see you showering or bathing.
My husband and I came here for our 5th wedding anniversary. We traveled to Kyoto from Tokyo, where I have been living since June. It has been extremely hot in...
My husband and I came here for our 5th wedding anniversary. We traveled to Kyoto from Tokyo, where I have been living since June. It has been extremely hot in Japan, so I made sure to find a hotel with a pool. When we arrived, even though I was sleeveless and my tattoos were visible, we were not informed until the next morning that we would not be able to use the pool due to our tattoos. (The hotel provides coverings, but it only helps up to a certain size.)
To be fair, tattoos have very specific cultural implications in Japan, many of them negative. However, my experience in Tokyo was that attitudes are quickly changing. If youâ€™re a foreigner, nobody really cares at all. Moreover, more young Japanese people are getting tattooed. Itâ€™s not something that you just see on tourists these days.
Kyoto is reputed to be more â€œtraditionalâ€ than Tokyo. However, because it caters to so many more tourists, Iâ€™m surprised and disappointed at this restrictive attitude. For many of us under 40, tattoos are very, very common. This hotel policy shuts out a large demographic. Ahead of the Tokyo Olympics next summer and the influx of foreign tourists then, this seems very short-sighted.
That being said, the failure here was on the part of the reception staff, not local attitudes and culture. It would have been much better to inform us about the policy at check-in, when I might have had an opportunity to book someplace else that has more gaijin-geared policies.
Aside from my personal gripe, the hotel is... okay. For the price, I think that we shouldnâ€™t be able to hear the trains coming and going from Kyoto station. Some of the drawers in our room donâ€™t stay closed and the decor could use an update. Even if they donâ€™t match, I do very much appreciate the blackout curtains.